Tenants

Committed to helping you find the right property

Accommodation Unlimited can help you find the perfect rental home for your budget and provide a wealth of knowledge about the best Bristol schools, which pubs serve a mean real ale, and where’s best to live if you work in the city – plus much, much more!

We partner with you to ensure a profitable outcome for your property investment whilst ensuring happy tenants and well looked after properties.  Click here to find out more. 

Explore our service commitment to you, the tenant, and what you can expect from Accommodation Unlimited.

Explore our commonly asked questions and learn all about the lettings process! 

If you’re a tenant trying to find a new home it can be a highly emotional and time-consuming challenge that can test your patience and call into question what you really want. 

Our pledge to our tenants:

We charge NO tenant feesin accordance to the law

References will be processed infour working daysof your application form.

We handle your holding depositin accordance with the Tenant Fees Act

We charge NO tenant feesin accordance to the law

References will be processed infour working daysof your application form.

A draft tenancy will be sent to youthree working daysbefore taking occupation

We assess all non-emergency repairswithin 24 hoursfor managed tenants

In emergencies a contractor will visitsame daywherever possible

We handle yourholding depositas per the Tenant Fees Act

A draft tenancy will be sent to youthree working daysbefore taking occupation

We assess all non-emergency repairswithin 24 hoursfor managed tenants

In emergencies a contractor will visitsame daywherever possible

FAQs

We like to keep things simple and believe that transparency between tenant and letting agency is better for everyone involved. Read our commonly asked questions below:
No. As of 1st June 2019 it is illegal for a lettings agent to charge a tenant fee.
Your landlord needs to know that your guarantor is able to cover your rent if you default.
If it’s possible for you to provide references from overseas landlords or agencies from whom you rented your last property, we will check them as part of our fees. Alternatively, some landlords will accept a lump sum (3 or 6 months in advance) in lieu of references.

You can use a holding deposit to reserve a property while the arrangements for proceeding are finalised. A holding deposit is normally in effect for a maximum of 15 calendar days. It must be repaid within seven days of this limit or when the decision to proceed with the property is made or if the landlord decides not to proceed – whichever comes first.

However if the agreement does not go ahead for reasons caused by you, the holding deposit will be retained. These include failing a Right to Rent check, materially misleading us or the landlord, you deciding not to proceed, or if you do not take all reasonable steps to enter into the agreement.

The maximum holding deposit which can be requested is equivalent to one week’s rent.

Your possessions will not be covered by the landlord’s contents insurance. You will need to insure your own contents. Call Jo on 0117 973 9394 or email jo@aul.org.uk for a quote.

Typically, yes. Sometimes we offer properties that include Council Tax and/or utilities and this will be prominently mentioned in the advertising.
The letter of the law says ‘yes’. You have entered into a contract and you cannot break the tenancy agreement without penalty. However, the landlord must make every effort to find a replacement and must prove that he has done this. You should then expect to pay rent up to the date when a new tenant moves in.
Yes. You can give one month’s notice whenever you like, including within your initial term. It is effective from the day of the month following your initial start day. For example, if your tenancy started on the 14th of the month, notice would start from the 14th. If you gave notice to your landlord on the 16th July, the notice would not start until the 14th August and your leaving date would be the 13th September. Paying rent on a different date to your start date does NOT affect your notice date.
Unless you have prior, written permission from your landlord you cannot redecorate the rental property.
As a general rule, your landlord is responsible for the upkeep of the fixtures and fittings included in the rental of your property. Very rarely landlords insert exceptions into an agreement. If there is an exception, make sure you are aware of this and you agree to it before signing your tenancy.

Bring this up with your landlord or agent within five working days of moving in. Explain why you are not happy and back it up with photos if necessary. Time is of the essence. Complaining that, “It was like that when we moved in” at the end of your tenancy is not credible and will not be accepted when it comes to the return of your deposit.

Absolutely! If it wasn’t already abundantly obvious, we LOVE Bristol and like to think we know everything there is to know about what to do, where to live, and why. If you don’t know where to start, then just give Peter a call on 0117 973 9394 or email peter@aul.org.uk

Or check out the following websites that can help you discover more about Bristol:

http://visitbristol.co.uk/

http://www.discoverbristol.co.uk/the-area

http://www.whatsonbristol.co.uk/Attractions

Get in touch anytime!

If you have any other questions or queries please feel free to pick up the phone or drop us an email. We would be only too happy to help any prospective tenant, and can promise an honest answer at all times.
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